The Play Store owned by Google has made life better for many Android users. The store is the home for 2.96 million files including apps, games, e-books, and many more. The services offered are surely efficient overall, as more than 2.8 billion users are taking advantage of them.
Although over a third of the world population is using Google Play Store, you know how life goes: there’s no such thing as perfection. It also applies for Google’s store for Android users, as it can sometimes fail to open or even be downloaded. Luckily enough, there are plenty of ways to solve these issues.
Restart the device
As simple as it sounds, this simple method can solve a lot of technical problems, including those that make the Play Store to malfunction. The procedure is easy-peasy:
- Swipe down on your screen and tap on the circle located at the top-right section.
- Tap on the Restart button and wait for your device to power off and start itself again.
Clear Data and Cache
If restarting your phone didn’t solve the problem, you could simply clear data and cache for the Google Play Store. To do this, just follow these easy steps:
- Access the Settings menu, and then go to Apps.
- Scroll down until you find ‘Google Play Store’ and select it.
- Select Storage.
- Select Clear Data and Clear cache, and ultimately tap OK to confirm.
Check the internet connection
It may sound ridiculous, but a poor or unstable internet connection can lead to Google Play Store malfunctioning. If you are connected to a Wi-Fi network and notice Wifi with an exclamation mark in the status bar, there’s a chance that you won’t be able to access the internet. Also, if you’re connected to your mobile data, you will need to enable mobile data via the Quick Settings or Connection Settings.
Reset the download manager
Doing this is also like a walk in the park:
- Open the Settings menu, find Apps and select the option.
- Tap on three dots and select the ‘Show system apps’ option.
- Scroll down, find ‘Download Manager’ and select it.
- Disable and Force Stop to shut down the app.
- Select OK on the prompt for confirming the action.
Check Date & Time Settings
Last but not least, you can check out the date and time settings for your device. If they aren’t in accordance with reality, the Google Play Store may not work properly. Here’s how to check:
- Head into your Settings menu, and then go to General Management.
- Tap on the Date and time option.
- Ensure you have selected the right Time Zone then toggle on Automatic date and time.
Find a suitable alternative
Without any intention to sound cynical, you must always take into account that there are plenty of alternatives for the Play Store. The world doesn’t surely end with the official marketplace for Android, and one way of replacing it is by using APKMirror.
Let’s be fair and admit that Google sometimes removes apps from its Play Store because of malware infection, violation of privacy policies, and more. You might want one of those apps that were taken down, even at your own risk. APKMirror fixes that for you, as it can bring the software back in many situations. There are also other alternatives to the good old Google Play Store, and we can also mention Amazon App Store, Mobogenie, SlideME, GetJar, and more.
If none of the above methods don’t work, you can simply reinstall the Play Store app. Just don’t panic and try out one method at a time. Technology has endless opportunities.
Brian Dan is just getting his feet wet as a tech reporter but has already had his work featured in many major publications including Tech Spot and Tech Crunch. In regards to academics, Brian earned a degree in business from Fordham University. Brian has a passion for emerging technology and covers upcoming products and breakthroughs in science and tech.