We know that sometimes Google Play Store can stop working out of nowhere, and we know how frustrating it is to try everything you can, and the app is still not working. We may have a solution for you.
Before you continue, you need to know that what we’re telling you about today is a drastic solution. This one requires a rooted phone. You can simply delete the file “hosts.txt” from your system directory. Again, this only works for a rooted phone. If you don’t want that, you can uninstall the previous updates of the Play Store.
Or – and this is even more drastic – you can perform a factory data reset on your phone. This one will erase all of your data, which means you need a backup first.
Let’s go more into it
If you are sure you know what you’re doing, then you can root your device. You will be able to do so much more on your phone.
After rooting your device, you need to go to your root/system directory and search for this file and then delete it. Don’t do anything else with the other system files.
Uninstall the previous updates
When you do encounter problems with an app, you usually uninstall it and then reinstall it. While that may work for some apps, it doesn’t work for the Google Play Store, as it is a system app. However, you can uninstall the previous updates to the app, which will save you time, and the apps should work fine.
In order to do so, go to Settings, and tap on Apps or Application manager, and choose All. Find the Google Play Store and tap on Uninstall updates. If it still does not work, install the updates.
Perform a factory data reset
As stated before, this one is way more drastic, and you will lose all of your data. All of it. Make sure you do a backup before trying this next step.
Go to Settings, then find Backup & reset. From there, tap on the Factory data reset and Reset phone. You will need to enter your passcode and Erase everything. Then, you need to choose the option to reboot your phone. After that, you can restore your phone’s data.
After the factory data reset, the app should work fine.
Kim Caldwell helped bring HenriLeChatNoir from a weekly newsletter to a full-fledged news site by creating a new website and branding. She continues to assist in keeping the site responsive and well organized for the readers. As a contributor to HenriLeChatNoir, Kim mainly covers mobile news and gadgets.