A user had discovered that his Google Nest Hub was showing images from a stranger’s house when he tried to stream from his Xiaomi security camera. From that point on, the software company has disabled the integration between the Chinese manufacturer and its smart home systems.
A Reddit user reported the incident, then picked up by numerous sites. Google gave a statement: “We’re aware of the issue and are in contact with Xiaomi to work on a fix. In the meantime, we’re disabling Xiaomi integrations on our devices.” This means that all the Xiaomi Mi Home integration with the Google Assistant has been disabled.
An insider from Xiaomi stated that they are aware of the problem and that there were some issues of getting stills while connecting Mi Home Security Camera Basic 1080p on Google Home hub. They proceeded to apologize for any inconvenience.
The team has acted immediately in order to solve the issue, and it is now fixed. While doing some investigation, they found out that the reason behind the problem was a cache update on December 26, 2019. It was initially meant to improve camera streaming quality.
This kind of problem rarely happens. In this case, it did happen during the “integration between Mi Home Security Camera Basic 1080p and the Google Home Hub with a display screen under poor network conditions.”. There are around 1044 users who might have been affected by this issue.
The company stated that it wouldn’t be an issue if the camera is linked to the Xiaomi’s Mi Home app. Even if they found a fix for this issue, Xiaomi has suspended the service until the company is sure there are no problems anymore, and that users are safe to use the service.