Netflix is currently one of the most popular services people use to stream TV shows and movies. Featuring a large collection of genres, it is the perfect app for every age group.
However, the app users on Windows 10 are reportedly experiencing an unexpected issue recently, the Netflix Error Code U7361-1253-C00D6D79, which can have a variety of causes. If you have experienced and did not know what to do, here are a few fixes for it that we put together.
How to Fix Netflix Error Code U7361-1253-C00D6D79
The error has been reported by Windows 10 users running the Netflix UWP, or the Universal Windows Platform app while trying to access the content of it. The causes could be problems related to the app or to the operating system. Read on to find out how to fix the Netflix Error Code U7361-1253-C00D6D79.
Update to the Latest Version of Windows 10
Microsoft is known to release updates for Windows every now and then. Besides new features, these updates also bring stability improvements and bug fixes; therefore, if you haven’t updated your PC to the latest version of the operating system, you should.
After you update it, reboot your computer and try accessing the Netflix app. If the error still persists, try the following method.
Update the Netflix App
If you’re using the Netflix app rather than via a browser and you haven’t updated it lately, you could experience the error. Follow the steps below to update the app.
- Launch the ‘Run’ dialog box, or use the ‘Windows+R’ shortcut key to open it
- Type ‘ms-windows-store://home’ in the dialog box and hit ‘Enter’
- The Microsoft Store will appear; click on the three horizontal dots located at the top right and head to ‘Downloads and Updates’
- Next, click on the ‘Get Updates’ option, which will update the Netflix app to the latest version
- After the update completes, restart your computer and check whether the error still appears
Use the Windows Troubleshooter
If the above fixes did not work, the Windows Troubleshooter is a useful tool you can use. Not only it finds the issue right away, but it usually also suggests a potential fix. To use the tool, follow the steps below.
- Open the ‘Run’ dialog box using the ‘Window+R’ shortcut key and type in ‘ms-settings:troubleshoot,’ then press ‘Enter’
- The Troubleshooting menu will appear; head to ‘Find and fix other problems’ and click on ‘Windows Store Apps’
- Select the ‘Troubleshooter’ option, which will find any errors on the PC
- Click on ‘Apply this fix’ when the search is complete and restart your PC
Complete Pending Downloads
If there is a pending download while you’re trying to watch something on Netflix, some issues could occur. Ensure that the downloads are complete before streaming content on the app. To do so, follow the steps here:
- Launch the Netflix app and go to the dashboard; click on the action button located at the top left and select ‘My Downloads’ option
- Click on ‘Manage,’ at the top right and either complete or remove the pending downloads
- Close and reopen the Netflix app and see whether the error still appears
Reset the Netflix App
If none of the fixes mentioned above fixed the error, resetting the Netflix app could work.
- Open the Run dialog box, type ‘ms-settings:appsfeatures’ and press ‘Enter,’ which will launch an ‘Apps and Features’ section
- Find the Netflix app and click on it to expand the menu, then open the ‘Advanced Options’
- Click on the ‘Rest’ button and again on ‘Reset’ in the confirmation dialog box that will appear
- After the process completes, launch the app to check if the error was fixed
Reinstall the Netflix App
In case the reset option did not function, uninstalling and reinstalling the Netflix app is the only fix you can try anymore.
- Type the ‘ms-settings:appsfeatures’ command in the ‘Run’ dialog box and select the ‘Program and Features’ section
- Go to the Netflix app and click on the ‘Advanced’ and then on ‘Uninstall’
- Again launch the ‘Run’ dialog box and type in ‘ms-windows-store://home’ which will take you to the Windows App Store
- Find the Netflix app and click on ‘Get’ to download and reinstall it on your computer
At least one of these methods should fix the Netflix Error Code U7361-1253-C00D6D79. Do let us know which fix of the ones above worked for you.
Paula is an outstanding reporter for Henri Le Chat Noir, always finding new and interesting topics to bring to the portal. She mostly crafts Science and Technology news articles, covering everything one needs to know about those niches. Paula studied at Concordia University.