You bought an app or a game from the Play Store, and you’re not happy with it. If you want a refund, you need to do it as soon as possible. We have written this article to help you return the paid apps in Google Play.
The process depends on that purchase was made
Google’s return policy is simple: you can return the app in the first two hours from the purchase for a full refund. After those two hours are up, you have about 48 hours in which the refund request is processed by Google. The developer of the app will decide if you’ll get your money back or not.
When it comes to in-app purchases, it’s not that easy to get a refund without the developer’s approval, but you should still try.
To try the scheme within the first two hours, you need to open the Google Play Store app and tap on the Menu icon and choose Order History. From there, select the game that you want to return. Select Report a problem and choose the one you’re dealing with. Then you need to follow the instructions in order to get your money back and uninstall the app.
After the two hours are up, you won’t see a refund button. You will only be able to uninstall it instead.
For you to claim a refund in the first 48 hours of purchase, you need to open the web browser and go to your account. Tap on the Menu icon and choose Order History. Find your order, and to the right of the order, click More, then Select Request a refund. You will need to complete the form and leave a note that you’d like a refund.
How to get in contact with an app or game developer to ask for a refund
For this one, you need to open the Google Play Store app and search for the app. When you find it, tap on it, then on Read Mode. There you should find all the details you need about the developer of the app or of the game.
How to get a refund for an ebook
Google gives you a 7-day return period when it comes to books, and 30 days for educational titles through Google Play for Education. There are also some exceptions, i.e., those books that were only available for a very short time. In case you want a refund for those, you will need to get in contact with the Google Play Customer Support.
How to get a refund for a movie
If the clip does not work, then you’ll get a refund anytime in the first 65 days. But if you just don’t like the movie, then you get seven days. And that applies if you haven’t started watching the movie. The same goes for TV Shows.