The Samsung Galaxy S20 Ultra smartphone released back in March could easily be considered the 2020 flagship made by the South Korean tech giant. The gadget is packing features that can make envious even some of the PC owners. With 8K video recording, 12GB of RAM, an octa-core Snapdragon 865 processor, and a rear camera of 108MP, the Galaxy S20 Ultra clearly deserves the demanded $1,179.95 price.
But an old saying claims that there’s no such thing as perfection in this world, and it’s totally true. The same applies even for Samsung’s Galaxy S20 Ultra phone, as some of its users had been complaining about an obvious issue.
Glass crack near the rear camera detected
While some users have only seen a little fracture across the phone, another part of the fanbase got even more unlucky. They detected their glass shatter abruptly, as the crack runs across the main lens. This makes the camera feature useless, and it’s clearly embarrassing for a manufacturer like Samsung.
And no, the users haven’t detected the crack after they dropped the phone on the floor, or smashing it with a hammer. …or at least, that’s what they’re claiming. This is what one of the users was saying about the unpleasant and unexpected shortcoming:
“Both mine and my wife’s have cracked glass on the cameras. Neither of us have dropped or been rough with them. Both are in cases. Pretty sure both broke in pockets,”
Of course, there’s always the option of taking advantage of the warranty and ask for a repair, but surely that’s a quite uncomfortable process for anybody.
While there’s no clue that Samsung knows about the issue, we can expect them to take it into account soon and release an official statement. Until then, take care of your Galaxy S20 Ultra phones, and be gentle with them!
Brian Dan is just getting his feet wet as a tech reporter but has already had his work featured in many major publications including Tech Spot and Tech Crunch. In regards to academics, Brian earned a degree in business from Fordham University. Brian has a passion for emerging technology and covers upcoming products and breakthroughs in science and tech.