WhatsApp Messenger is one of the most popular messaging apps in the world. Used by billions of people around the globe, WhatsApp is the best messaging service you could use on your mobile device and also on PC.
The app has, however, another version besides the original one, namely the WhatsApp Business variant.
WhatsApp Business Features
WhatsApp Business is a free app that was created with the small business owner in mind, by the developers of the original WhatsApp application. This platform meant for business allows you to create a catalog to display your products and services. You can also connect with clients in an easy way by utilizing tools to automate, sort, and quickly respond to messages.
WhatsApp Business gives you the option to organize chats or contacts by labels, so you can easily find them again. All you need to do in order to use this version of the app is to create a business profile with helpful information for your clients, such as your address, business description, email address, and website.
The business version of WhatsApp can also help medium and large businesses offer customer support and deliver significant notifications to its customers. Use quick replies that allow you save and reuse messages you regularly send so you can easily answer usual questions in no time.
The app also enables you to use numerous tools, such as sending your clients the information they need where they want to get it. It makes it easier to respond to questions and provide support to your customers, as well.
WhatsApp Business 2.20.5 Update
The app receives numerous updates on a regular basis. The latest release, WhatsApp Business 2.20.5 update, comes with new implementations. You can now share products and services with your clients, and also save space on your mobile device. In addition, you can now access your business profile straight from the Settings menu.